Shipping policy

Shipping policy

1. Shipping Times:

  • Orders are typically processed and shipped within 1-3 business days of receiving payment confirmation.
  • Shipping times may vary depending on the destination and selected shipping method.
  • Customers should receive a tracking number via email once the order has been shipped.

2. Shipping Methods:

  • We offer standard shipping and expedited shipping options.
  • Standard shipping typically takes 5-7 business days for delivery within the contiguous United States. (sometimes can be quicker)
  • Expedited shipping options are available for faster delivery.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of the package and the destination.
  • Customers can view the shipping rates for their order during the checkout process.

4. International Shipping:

  • We currently only offer shipping within the United States.
  • We do not ship to PO boxes or APO/FPO addresses.

5. Order Tracking:

  • Customers will receive a tracking number via email once the order has been shipped.
  • Tracking information can also be accessed through the "Order History" section of the customer's account on our website.

6. Shipping Delays:

  • While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to unforeseen circumstances such as inclement weather or carrier delays.
  • In the event of a significant delay, we will notify affected customers as soon as possible and provide updates on the status of their order.

7. Shipping Damage or Loss:

  • In the rare event that a package is damaged or lost during transit, please contact our customer support team immediately.
  • We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible, including issuing refunds or replacements when necessary.

8. Contact Information:

  • If you have any questions or concerns regarding our shipping policy, please contact us at queenrightdial@email.com
  • Our customer support team is available to assist you during our business hours, Monday through Friday, 9:00 AM to 5:00 PM (EST).

9. Policy Updates:

  • We reserve the right to update or modify our shipping policy at any time without prior notice.
  • Any changes to our shipping policy will be reflected on this page.

Thank you for choosing BohemiaBees.com for your hive management needs!